Get in touch with the Sharerify team
Whether you are a user with a question about your account, an advertiser exploring campaign options, or someone considering joining and wanting to know more before you sign up, this page gives you every way to reach us. Our support team handles inquiries from Nigeria and internationally, and we aim to respond to every message within 24 hours.
How to reach us
Email support (for users)
[email protected]Account issues, task questions, payment inquiries, bug reports, and general questions. Include your registered email address so we can locate your account quickly.
Advertiser inquiries
[email protected]Campaign discussions, pricing requests, partnership proposals, and any questions about advertising on Sharerify.
General inquiries
[email protected]Press inquiries, partnership opportunities, speaking requests, or anything outside user support and advertiser categories.
Need help with your account, a task, or a payment?
If you are an existing Sharerify user and need assistance, here are the most common issues and how to get them resolved quickly.
Account access issues
If you cannot log in, have forgotten your password, or believe someone else has accessed your account, use the password reset feature on the login page first. If that does not resolve it, email support with your registered email and a description. Do not create a new account — multiple accounts violate platform rules and will result in all accounts being banned.
Task and submission questions
Read the task detail page carefully — every requirement is listed there. If a submission was rejected and the reason is unclear, email support with the task name, submission details, and the rejection reason.
Payment and withdrawal issues
If a withdrawal has not arrived after 48 hours, email support with the amount, the date you requested it, and the bank account you selected. If your wallet balance seems incorrect, describe the task or transaction you believe is missing.
Reporting fraud or abuse
Email support with whatever details you have. You do not need full evidence — our team will investigate. All reports are confidential and the reported user will not know who filed the report.
Ready to run a campaign or want to learn more?
If you're a business, brand, or agency interested in distributing content across real social media audiences, reach out to our advertiser team at [email protected]. Include:
- What product, service, or content you want to promote.
- Which platforms you are most interested in.
- The scale — a few hundred shares or a large multi-platform campaign.
- Your approximate budget range, if you have one in mind.
- Any specific requirements — audience, messaging, or timeframe.
You don't need everything figured out first. The initial conversation is always free and carries no obligation. Learn more about advertising →
Where we operate
Sharerify Operations Center
The Woodlands, Texas, United States
Our operations and business headquarters — campaign management, advertiser relationships, and platform development.
Sharerify Support Center
Nigeria
User support, submission verification, and community management, staffed during Nigerian business hours.
Our response process
You receive an acknowledgment confirming we received your message. This may be automated, but it means your inquiry is in the queue.
A team member reviews your issue and responds with a resolution or a follow-up question. Most straightforward issues are resolved in this first response.
Fraud reports, disputed transactions, or technical bugs may take longer. We tell you upfront if we need more time and give an estimated timeline.
Support volume is lighter on weekends and Nigerian public holidays. Messages may take slightly longer, but the 24-hour target applies for the next business day.
Before you contact us
Check if your question is already answered on our FAQ page — it covers account setup, task instructions, proof submission, earnings, withdrawals, referrals, security, fraud, and technical issues. If you're having trouble with a specific task, re-read the task detail page; many rejections happen because a clearly-stated requirement was missed. And if a withdrawal hasn't arrived and it's been less than 24 hours, give it more time — only contact support after 48 hours.
Also see our Terms and Conditions and Privacy Policy.
Report a scam
Sharerify will never ask you to pay to join, access tasks, unlock earnings, or "activate" your account, and never contacts you through personal WhatsApp numbers or unofficial accounts asking for payment. If someone does, they don't represent us. Don't send anything — report it to [email protected] with screenshots and the number or handle they used. Only interact with Sharerify through the official website and the email addresses on this page, and bookmark the site to avoid phishing pages that imitate the platform. Read our fraud policy for more.
Follow Sharerify for updates
Stay updated on new features, platform announcements, and task availability through our official social media channels. Our verified handles are listed here as each channel goes live — always confirm you're following an official Sharerify account before engaging.